Refund policy
RETURN & EXCHANGE POLICY
ALL SALES ARE FINAL.
At Anomaly, every piece is produced with intention and attention to detail. Because of the limited nature of our releases, all purchases are final sale and are not eligible for returns, refunds, exchanges, or cancellations once an order has been placed.
ORDER ACCURACY
Customers are responsible for selecting the correct size, color, and quantity before completing their purchase. Please review your order carefully before submitting it.
DAMAGED OR INCORRECT ITEMS
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Your message must include:
- Your order number
- A description of the issue
- Clear photos or video showing the issue
After reviewing your request, Anomaly may provide a replacement or another appropriate resolution at our discretion.
REFUSED RETURNS
Any package returned to Anomaly without prior authorization will not be accepted or refunded.
We are not responsible for items that are lost, stolen, or damaged after confirmed delivery.
BEFORE YOU ORDER
Due to the limited quantities of our releases, please make sure you have selected the correct size and reviewed all product details before purchasing.
Once your order is placed, it is considered final.
Thank you for supporting Anomaly and being part of something that is intentionally different.
NOTHING ABOUT IT IS ORDINARY.